Returns And Refund
Last updated: 3 July 2026
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<title>Return Policy | The Jaipuri Kapda</title>
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<h1>Return Policy</h1>
<p>
Customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, you may request a return subject to the following conditions.
</p>
<h2>Return Eligibility</h2>
<ul>
<li>Product received is damaged.</li>
<li>Wrong product delivered.</li>
<li>Manufacturing defect.</li>
<li>Product is unused, unwashed and returned with original packaging and tags.</li>
</ul>
<h2>Return Process</h2>
<ol>
<li>Submit your return request through your account or contact our support team.</li>
<li>Our team will review and approve the request.</li>
<li>A courier pickup will be scheduled from your address.</li>
<li>The product will be delivered to our warehouse.</li>
<li>Our quality team will inspect the returned item.</li>
<li>After successful verification, your refund will be processed immediately.</li>
</ol>
<div class="success">
<strong>Refund Policy:</strong><br>
Refund is initiated immediately after the returned product reaches our warehouse and passes quality inspection. Your bank or payment provider may take additional time to reflect the amount in your account.
</div>
<h2>Non-Returnable Items</h2>
<ul>
<li>Used products</li>
<li>Products without original tags</li>
<li>Customized or personalized products</li>
<li>Products damaged due to customer misuse</li>
</ul>
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<title>Exchange Policy | The Jaipuri Kapda</title>
<style>
body{
font-family:Arial;
background:#f8f8f8;
margin:0;
line-height:1.8;
color:#333;
}
.container{
max-width:900px;
margin:40px auto;
background:#fff;
padding:40px;
border-radius:10px;
box-shadow:0 5px 20px rgba(0,0,0,.08);
}
h1{
color:#b45309;
}
h2{
margin-top:35px;
color:#111827;
}
ul{
padding-left:22px;
}
.info{
background:#eff6ff;
padding:15px;
border-left:5px solid #2563eb;
margin-top:25px;
}
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<h1>Exchange Policy</h1>
<p>
If the size, color, or product received does not meet your expectations, you may request an exchange according to the policy below.
</p>
<h2>Exchange Eligibility</h2>
<ul>
<li>Product must be unused and unwashed.</li>
<li>Original tags and packaging must be intact.</li>
<li>Exchange request should be submitted within the eligible exchange period.</li>
<li>Exchange is subject to product availability.</li>
</ul>
<h2>Exchange Process</h2>
<ol>
<li>Submit an exchange request.</li>
<li>Our support team will review your request.</li>
<li>Pickup will be scheduled.</li>
<li>Product will reach our warehouse.</li>
<li>Quality inspection will be completed.</li>
<li>After approval, the replacement product will be shipped.</li>
</ol>
<div class="info">
If the requested product is unavailable, customers may choose an alternative product or request a refund as per our Refund Policy.
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<h2>Important Notes</h2>
<ul>
<li>Exchange is available only for eligible products.</li>
<li>Customized products cannot be exchanged.</li>
<li>Products failing quality inspection will be returned to the customer.</li>
</ul>
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